Summary of Kerry Patterson’s Crucial Accountability by Milkyway Media

By Milkyway Media

Release Date: 2018-09-05
Genre: Study Aids

Description

Crucial Accountability(2014)was written by the founders of the management consulting firm VitalSmarts as a companion book to Crucial Conversations: Tools for Talking When Stakes Are High (2013). It addresses how to proceed when a person who is relied on, such as an employee or a family member, fails to live up to a work assignment or personal commitment, or engages in negative behavior…
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