Progressive Police Supervision

In this in-depth, easy to understand book, author Jody Kasper taps into her own experience as a police supervisor and educator - as well as the experiences of agencies across the country - to bring you: Strategies for avoiding and resolving PR issues and tips for maintaining a positive agency image. Compelling insights into the on-going evolution of law enforcement: Where it's been, where it's going and why. Expert direction for putting the concept of "Total Quality Management" into practice at your agency and much more. PLUS you'll benefit from actual case studies of real agencies that successfully use the techniques you're learning in this book.