SustainCase: How Deutsche Telekom ensures data privacy and security

Case study: How Deutsche Telekom ensures data privacy and security

As a leading global information and telecommunications technology company, present in over 50 countries worldwide and with 165 million mobile customers, 28,5 million fixed-network lines and 18,5 million broadband lines, ensuring data privacy and security is a top priority for Deutsche Telekom, in striving to gain customers’ trust.

Abstract

According to a survey conducted by TNS Emnid for Deutsche Telekom in February 2016, nearly half of the German population (48%) has fallen victim to Internet crime. Guaranteeing data privacy and security is, thus, highly important for Deutsche Telekom. In order to ensure data privacy and security Deutsche Telekom took action to:
• publish an annual data privacy and Transparency Report
• provide employees with data privacy training
• annually audit data privacy standards
• raise employee awareness about data privacy

Using the GRI Standards in order to maintain and increase the value of your company

With each publication in this series the FBRH team will highlight one key impact identified by a company reporting in accordance with the GRI Standards and show how it has taken a structured, systematic approach to improving performance. With such positive action companies build trust, by dealing responsibly and conscientiously with their impact on the environment and on their stakeholders (e.g. clients, suppliers, shareholders, local communities, NGOs or local government). Stakeholders that can hold it back or stop it from reaching its objectives

By building trust your company creates loyalty and long-term commitment to its services and brands

New foreword by the Editor:
Why the GRI Sustainability Reporting Standards are not a box ticking exercise and how 80% of the world's 250 largest companies are using the GRI Standards to gain competitive advantage