How to deal with rude customers
By Wolfgang Riebe
- Release Date: 2019-08-12
- Genre: Industries & Professions
Description
A short booklet containing practical tips for anyone dealing with the public, hospitality, tourism and service industry. Easy tips on how to cope and deal with rude and nasty customers that you may encounter in your job on a daily basis under th following headings:
Never Get Emotionally Involved
Understanding The Root Cause Of The Problem
Finding A Solution
Final Coping Mechanisms For You.
Reviews
Quick read
5By D.Lynn_I deal with people on a daily basis and it’s definitely a challenge. This book has some helpful tips.