Presentations on Classical ITIL
By Robert Perrine
- Release Date: 2010-08-30
- Genre: Computers
Description
This ebook contains a series of presentations regarding Version 2 of the Information Technology Infrastructure Library (ITIL) standard. It includes quizzes on ITIL, a synopsis of each topic and graphical images useful as memory aides.
This ebook is based on an older, simpler version of ITIL. This is a good place to start your studies as the scope is smaller and the focus is on the disciplines that most organizations typically need.