Assertiveness and Effective Discipline
By Alasdair Gilchrist
- Release Date: 2015-04-14
- Genre: Management & Leadership
Description
One of the key and highly valued interpersonal skills is assertiveness. For the new manager assertiveness is a required skill that they will have to develop in order for them to communicate and interact with employees, customers and partners effectively. Assertiveness is also the solution to the discipline paradox where innovation and freedom must balance rules and restriction in the modern workplace